YOUR CLAIM, OUR PRIORITY

Start your claim online for the fastest service.
Our dedicated claims experts will start working on your case immediately – no waiting around.

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Not a Hippo policyholder? 

Let's crush
this claim together

When disaster strikes, we strike back. Our tech-powered team handles thousands of claims a year, getting you back to normal fast.

1

Start Your Claim

Contact Hippo online or by phone to report your claim. A member of our claims team will assist you from the very beginning.

2

Assessment & Inspection

We'll assign an adjuster to review your case. A virtual or in-person inspection may be scheduled to gather the necessary information.

3

Review & Approval

Your adjuster will review all the details and explain coverage. If approved, you’ll be notified quickly and provided next steps.

4

Fast Payment

If approved, we'll promptly process your payment to help you recover and move forward.

Avatars of Hippo customers

REAL HOMEOWNERS.

REAL RESULTS.

“I had a great experience”

“Was very helpful”

“Agent was responsive, provided me great feedback”

“Was very helpful”

"Our adjuster did an excellent job communicating with us throughout the process."

“Friendly and competent”

“I received great service and response”

“I was amazed at how smooth and easy the process was.”

“I like the transparency of what we can expect”

INSURED WITH
SOMEONE ELSE?

If your policy is with a different insurance company, you'll need to start your claim with them directly. We’re here to help you find their contact details.

Not sure who your carrier is? Check your insurance documents or contact us for assistance at (800) 585-0705
Hippo

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© 2025 Hippo Enterprises Inc.

Hippo Insurance Services (“Hippo”) is a general agent for affiliated and non-affiliated insurance companies. Hippo is licensed as a property casualty insurance agency in all states in which products are offered. Availability and qualification for coverage, terms, rates, and discounts may vary by jurisdiction. Any estimated premium savings are based on the application of discounts which are subject to availability and qualification. Smart home discounts are subject to additional qualification, conditions, and restrictions. We do not in any way imply that the materials on the site or products are available in jurisdictions in which we are not licensed to do business or that we are soliciting business in any such jurisdiction. Coverage under your insurance policy is subject to the terms and conditions of that policy. Coverage and coverage amounts selected are the decision of the buyer.

Installing and activating the sensor kit will result in your being a customer of a third party that is not affiliated with Hippo. Hippo is not responsible for any acts, errors, or omissions of such third-party or the operation or effectiveness of the sensor kits provided, or any loss or damage of any kind that you may suffer as a result of your installation and use of the sensor kit or engagement with such third party. We encourage you to review the terms of use, privacy notice and any additional notices provided by the third party prior to installing and activating the sensor kit. The terms of your engagement with the third party are solely between you and such third party.