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We are here to help and would love to hear from you. Feel free to send us an email or call us directly.

SALES

Talk to one of our licensed agents about the coverage we can provide.
[email protected]

Customer support

Do you have questions about your policy?
Are you a California Customer that received a notice regarding your non-renewal? 
[email protected]
(800) 585-0705

We are here from Monday to Friday, from
7:00 AM to 8:00 PM CST, and on Saturdays from 7:00 AM to 6:00 PM CST. We're closed on Sundays. For assistance outside these hours, email us at [email protected] or contact us during our regular hours.

Translators available.

You can also access your policy information and documents anytime from our Customer Portal.

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Claims

Our dedicated Claims
team is here for you.
(855) 999-9746

Contact us to file a claim. We are here 24 hours a day, 7 days a week.

Agent Support

Are you an agent with questions about your customer’s policy?

[email protected]

(650) 426-0546

We are here Monday - Friday, 

8 a.m. to 6 p.m. CT.

As an agent, you can access your customer’s policy information and documents anytime from our Agent Support.

LENDER SUPPORT

Are you a lender with questions about your customer’s policy?

[email protected]

[email protected]
(800) 585-0705,
Opt #3

We are here Monday - Friday, 

7 a.m. to 7 p.m. CT.

As a lender, you can access your client’s policy information and documents anytime through our Lender Support.

HIPPO HOME CARE

Do you have a home repair or maintenance need? Hippo Home Care can help. Book time with an expert at
hippohomecare.com

Partnerships

Are you interested in working with Hippo? See how we work with partners:
hippo.com/partnerships

For media requests, send us an email to [email protected]

For any complaints, send us an email to [email protected]

For media requests, send us an email to [email protected]

For any complaints, send us an email to [email protected]

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© 2024 Hippo Enterprises Inc.

Hippo Insurance Services (“Hippo”) is a general agent for affiliated and non-affiliated insurance companies. Hippo is licensed as a property casualty insurance agency in all states in which products are offered. Availability and qualification for coverage, terms, rates, and discounts may vary by jurisdiction. Any estimated premium savings are based on the application of discounts which are subject to availability and qualification. Smart home discounts are subject to additional qualification, conditions, and restrictions. We do not in any way imply that the materials on the site or products are available in jurisdictions in which we are not licensed to do business or that we are soliciting business in any such jurisdiction. Coverage under your insurance policy is subject to the terms and conditions of that policy. Coverage and coverage amounts selected are the decision of the buyer.

Installing and activating the sensor kit will result in your being a customer of a third party that is not affiliated with Hippo. Hippo is not responsible for any acts, errors, or omissions of such third-party or the operation or effectiveness of the sensor kits provided, or any loss or damage of any kind that you may suffer as a result of your installation and use of the sensor kit or engagement with such third party. We encourage you to review the terms of use, privacy notice and any additional notices provided by the third party prior to installing and activating the sensor kit. The terms of your engagement with the third party are solely between you and such third party.